Privacy Policy

DevPSOFT respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, protect, and disclose information when you visit our website, purchase our products, use our plugins, activate a license, connect to our API, or contact our support team.

By using DevPSOFT products, website, services, API, license system, update server, dashboard, or support, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information when you use DevPSOFT website, products, plugins, license system, API, update server, support, or hosted services:

Name
Email address
Phone number, if provided
Billing or order information
License key
Order ID or transaction reference
Website URL
Domain name
WordPress site URL and home URL
Plugin name, slug, and version
Activation, deactivation, and license status
IP address
Browser, device, and basic technical information
API request logs
Error logs and debugging information
Support messages and attachments you provide
Usage data related to license verification, API access, update requests, and hosted services

We do not intentionally collect sensitive personal information unless you voluntarily provide it while requesting support.

2. How We Use Information

We use collected information to:

Process orders and verify purchases
Activate and validate licenses
Bind licenses to authorized domains
Provide plugin updates and support
Protect against license abuse, unauthorized resale, API abuse, fraud, nulled/cracked distribution, and misleading use
Provide DevPSOFT API, hosted services, premium features, dashboard, and commercial services
Improve plugin performance, security, compatibility, and user experience
Detect errors, bugs, failed API requests, and service issues
Respond to support requests
Send important product, license, update, security, or service notices
Enforce our License Terms, Terms & Conditions, and Refund Policy

3. License Verification and API Logs

When you activate or use a DevPSOFT product, our system may communicate with DevPSOFT servers to verify license status, domain authorization, plugin version, update access, API access, and service eligibility.

For security and abuse prevention, we may log:

License key
Authorized domain
Site URL and home URL
Plugin slug and version
API endpoint usage
Request time and IP address
Activation and update request history
Error or failed request details

These logs help us prevent unauthorized use, license sharing, API abuse, cracked/nulled distribution, and misleading resale.

4. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

Keep website sessions active
Improve website functionality
Analyze website performance
Remember user preferences
Secure checkout, login, and account areas
Detect suspicious or abusive activity

You may disable cookies in your browser, but some website features, checkout functions, login areas, or license services may not work properly.

5. Payment Information

Payments may be processed through third-party payment providers, banks, mobile financial services, or payment gateways.

DevPSOFT does not store full payment card details. Payment-related information may be processed by the relevant payment provider according to their own privacy and security policies.

We may store order confirmation, transaction reference, invoice information, and payment status for licensing, accounting, support, fraud prevention, and refund handling.

6. Support and Communication

When you contact DevPSOFT support, we may collect and store your name, email, website URL, license key, issue details, screenshots, error messages, plugin logs, and any information you voluntarily provide.

We use this information only to investigate your issue, provide support, improve our products, and protect our services from abuse.

7. Data Sharing

We do not sell your personal information.

We may share limited information only when necessary with:

Payment processors
Hosting providers
Email delivery providers
Analytics or security tools
Legal, regulatory, or enforcement authorities when required
Service providers who help us operate DevPSOFT website, licensing, API, updates, support, or hosted services

We may also disclose information when necessary to protect DevPSOFT rights, customers, software, API, hosted services, brand, license system, or business from abuse, fraud, unauthorized resale, or illegal activity.

8. Data Security

We use reasonable technical and organizational security measures to protect your information from unauthorized access, misuse, alteration, disclosure, or destruction.

Security measures may include HTTPS, access control, server security, API rate limits, logging, monitoring, abuse detection, and restricted administrative access.

However, no online system is completely secure. You are responsible for keeping your license key, account access, website login, hosting account, and email secure.

9. Data Retention

We keep information only as long as necessary for:

License management
Order records
Support history
API and update access
Security monitoring
Abuse prevention
Legal, tax, accounting, and business requirements

We may retain license, order, API, security, and abuse-related records for as long as needed to protect DevPSOFT services and enforce our terms.

10. Your Rights

Depending on applicable law, you may request to:

Access your personal information
Correct inaccurate information
Request deletion of certain information
Request limitation of processing
Withdraw consent where applicable
Request information about how your data is used

Some data may need to be retained for legal, accounting, licensing, security, fraud prevention, abuse prevention, or dispute resolution purposes.

11. Third-Party Services

DevPSOFT products may connect with third-party services such as WordPress, WooCommerce, Meta Pixel, Meta Conversion API, courier providers, fraud/history verification providers, payment gateways, hosting services, analytics tools, and email services.

DevPSOFT is not responsible for the privacy practices, security, data handling, downtime, API changes, policy changes, or limitations of third-party services. Please review their privacy policies separately.

12. Children’s Privacy

DevPSOFT products and services are intended for business and website owners. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.

13. International Data Processing

Your information may be processed, stored, or transferred through servers, hosting providers, email providers, payment providers, or service providers located in different countries.

By using DevPSOFT services, you understand that your information may be processed outside your country where data protection laws may differ.

14. Marketing Communication

We may send important product updates, license notices, security alerts, service changes, support responses, or promotional information related to DevPSOFT products and services.

You may unsubscribe from promotional emails where available. However, important transactional, license, support, security, or service-related messages may still be sent.

15. Abuse Prevention and Enforcement

To protect our products, customers, API, license system, update server, support system, brand, and hosted services, DevPSOFT may monitor and review usage patterns related to:

License activation
Domain authorization
API access
Update requests
Support access
Suspicious usage
License sharing
Nulled/cracked distribution
Unauthorized resale
Rebranding or misleading use
API abuse or excessive requests

If abuse is detected, DevPSOFT may suspend licenses, block API access, disable updates, restrict support, block domains/IP addresses, preserve evidence, submit marketplace or hosting abuse reports, and take action under our License Terms.

16. Changes to This Privacy Policy

DevPSOFT may update this Privacy Policy from time to time to reflect changes in our services, products, legal requirements, security practices, or business operations.

The updated version will be posted on this page with the latest update date. Continued use of DevPSOFT website, products, API, updates, support, or hosted services after changes means you accept the updated Privacy Policy.

17. Contact Us

For privacy, license, support, or data-related questions, contact DevPSOFT through our official website:

Website: https://devpsoft.com/

Privacy Policy URL: https://devpsoft.com/privacy-policy/

License Terms: https://devpsoft.com/license-terms/

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